The picture above shows Roman Wagner (right) and Kai Glinke (left) with patron Senta Berger (center) at the award ceremony.

Roman Wagner Hearing Aids – TOP 100 Audiologists

The Award

At the end of February 2025, the popular German superstar Senta Berger, as patron, celebrated the winners of the TOP 100 Audiologists 2025/2026 competition. In a festive setting in Düsseldorf, she presented the certificates to the beaming award recipients.

This year, Roman Wagner Hörgeräte GmbH, with its Schweich and Saarburg locations, was once again among this top group. The managing directors Roman Wagner, Kai Glinke, and Rouven Willkomm-Krell are justifiably proud of their achievement.

The independent jury of science and marketing experts, represented by the BGW Institute for Innovative Market Research in Düsseldorf, selected the TOP 100 Audiologists 2025/2026 from all competition participants.

The independent jury, composed of experts from science and marketing and represented by the BGW Institute for Innovative Market Research in Düsseldorf, had the difficult task of selecting the audiologists who demonstrate exceptional customer-oriented thinking and action from all applicants. The decision was based on a 17-page questionnaire, which, combined with numerous business visits and intensive mystery shopping – during which all applicant information was thoroughly scrutinized – painted a comprehensive picture of the companies’ performance and customer orientation.

Above-average performance was required under strict criteria, which were measured in the following categories, among others:

• Customer Orientation
• Customer Information
• Market Orientation
• Corporate Management (Employee Orientation)
• Store Design
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The attached picture shows Roman Wagner (right) and Rouven Willkomm-Krell (left) with patron Senta Berger (center) at the award ceremony.

The outstanding results from business reviews and anonymous mystery shopping, combined with a special readiness for service and a personal approach, made these 100 audiologists undisputed pioneers in customer-oriented thinking and action.

The patron herself was so impressed by the high level of customer orientation among the winners that she was able to convincingly refute the frequently cited thesis of “Germany as a service desert.”

Roman Wagner Hörgeräte GmbH, with its managing directors Roman Wagner, Kai Glinke, Rouven Willkomm-Krell, and the entire team, naturally views this award as a renewed commitment to maintain and even further expand the high standards set by the repeated selection as a Top 100 Audiologist.

Roman Wagner Hörgeräte GmbH Schweich has succeeded in receiving the Top 100 Audiologist award from the hands of a prominent patron continuously since 2009. This top performance by the company demonstrates the absolute customer orientation of the management and the entire team.

Further information on the “Top 100 Audiologists 2025/2026” award can be found at www.top100akustiker.de

Logo TOP100 Akustiker 2025